Section
Beauty & Wellness
Spas, self-care, and the wellness rituals trending from Atlanta to Savannah.
Maximizing Chair Occupancy: How Go Nails Boosts Online Bookings and Staff Efficiency
Go Nails is an ultra-affordable, booking-first platform that helps U.S. nail salons capture 24/7 online bookings, streamline staff scheduling, and protect profit margins, all starting at $24.99.
Gel X Color Lifting Within Days, Right Before a Special Event at M. Vince' Nail Spa
A customer described the color on her Gel X set coming off within days, just before an event, at M. Vince' Nail Spa. A look at how prep, curing, and event-ready aftercare protect nails when timing matters most.
Pedicure That Looked Good at First, Polish Not Fully Dry, and Peeling by Night at Royal Nail & Spa
A customer of Royal Nail & Spa enjoyed a friendly visit, but found that the polish on one toe was not fully dry and had begun peeling by that evening. A look at what the visit can teach nail teams about drying time, final checks, and polish durability.
Foot Abrasion During Callus Work, Repeated Shaping Requests, and a One-Sided Review Prompt at Sugar Polish Nail Bar
A customer of Sugar Polish Nail Bar on Prince Ave described a skin abrasion she noticed at home after callus work, a manicure that needed repeated guidance, and a review prompt that felt one-sided. A look at what the visit can teach nail teams about skin safety, preferences, and open feedback.
Design and Color Didn't Match What Was Promised, Plus Mismatched Nail Shapes at Snazzy Nail Lounge
A client says she confirmed a design and chrome color with the technician beforehand, only to learn mid-service that a key color wasn't available, and one hand was shaped differently than the other. A look at what happens when expectations aren't checked against reality.
US Beauty Award August 2026 Spotlight Honors Verified TOP Salons Across the United States
The US Beauty Award announces seven Verified TOP Salon recipients for August 2026, recognizing beauty establishments across six states for their commitment to quality, craftsmanship and client care.
US Beauty Award Unveils High-Level Jury Panel to Strengthen Independent Beauty Standards
US Beauty Award has announced its High-Level Jury Panel, bringing together specialists across artistry, hospitality, customer psychology, brand strategy and salon operations to support an independent and professional evaluation framework.
A Self-Added $20 Tip, Repainted Toes, and an Argument Over a Requested New Set at V Nails & Spa
A loyal client who spends around $300 a month described a $20 tip entered for the technician during a card-reader issue, toes that had to be repainted twice, and an argument when she asked for a new set with tips. A look at tip integrity, listening to the client, and valuing loyalty.
Acrylic Removed Without a Soak, Remarks the Family Felt Were Aimed at Them, and a Dispute Over Wording at Fashion Nails
A daughter described her mother's visit to Fashion Nails, where acrylic was removed without a soak, the nail beds were left weak, and staff remarks and laughter left the family feeling unwelcome. A look at what the visit can teach nail teams about clarifying services, gentle removal, and respect.