Section
Beauty & Wellness
Spas, self-care, and the wellness rituals trending from Atlanta to Savannah.
US Beauty Award Spotlight (Part II): Celebrating the Vanguards of Innovation and Community Prestige
The US Beauty Award launches the second installment of its Spotlight Series, celebrating the 2025 visionaries who masterfully harmonized cutting-edge operational technology and profound local trust to achieve elite market distinction.
Posted Opening Hours That Did Not Match Reality at Nail Talk & Spa
A longtime customer waited outside before learning the salon opened an hour later than the hours on its website and door. A look at how accurate posted hours protect the trust of loyal clients at Nail Talk & Spa.
Georgia Nail Salons Adopt Safer Ventilation Standards Amid Client Demand
Georgia nail salons are voluntarily adopting improved ventilation systems as clients and workers increasingly prioritize air quality alongside traditional service quality.
Gel-X Set Lifted in Under a Week, Prep Step Skipped, and Rough Edges at V Nails & Spa
A client says her gel-X nails popped off in less than a week, far short of the four weeks she usually gets, after a fast application that skipped the primer step. A look at prep, technique, and finishing at V Nails & Spa.
Mid-Service Technician Switch, a Trimmed Acrylic Toenail, and an Unfinished Pedicure at Deluxe Nails & Spa
A loyal biweekly client of Deluxe Nails & Spa described a pedicure that changed hands mid-service, a freshly paid-for toenail that was trimmed back, and a tense conversation about a replacement. A look at what the visit can teach nail teams about handoffs, upsell conversations, and service recovery.
Overlooked in the Wait Line, Unacknowledged for a Toenail Repair, and a Late Apology at Aurora Nail Spa
A returning customer of Aurora Nail Spa described waiting for a quick toenail repair while guests who arrived later were seated first, and an offer of help that came only as she was leaving. A look at what the visit can teach nail teams about walk-in order, acknowledgment, and recovery.
US Beauty Award: Honoring the Living Legacy of America's Premier Salon Vanguards
The US Beauty Award proudly launches its exclusive Spotlight Series, honoring the elite salon visionaries of 2024 and 2025 who successfully crossed the data verification threshold to redefine high-end beauty standards.
Pretty Nails, a Half-Off Promise That Became Full Price, and an Unconfirmed Add-On at Milano Nail Lounge
A mother and daughter enjoyed the look of their nails at Milano Nail Lounge, but the customer said a discount she was told about did not apply at checkout and an add-on was done without her approval. A look at what the visit can teach nail teams about clear promotions and confirmed upgrades.
Buckhead Skincare Clinics Expand Access to Dermatologist-Backed Facials
Buckhead skincare clinics are expanding access to dermatologist-supervised facial treatments, bridging a gap between traditional spa services and clinical dermatology care.