Section
Beauty & Wellness
Spas, self-care, and the wellness rituals trending from Atlanta to Savannah.
Gel-X Set Lifted in Under a Week, Prep Step Skipped, and Rough Edges at V Nails & Spa
A client says her gel-X nails popped off in less than a week, far short of the four weeks she usually gets, after a fast application that skipped the primer step. A look at prep, technique, and finishing at V Nails & Spa.
Buckhead Skincare Clinics Expand Access to Dermatologist-Backed Facials
Buckhead skincare clinics are expanding access to dermatologist-supervised facial treatments, bridging a gap between traditional spa services and clinical dermatology care.
Charged $8 for a 'Design' That Was Just a Line of Color, and No Effort to Make It Right, at Signature Nails & Spa
A client asked for a design and instead got a thin line of color at the tip of each toe, was charged $8 extra for it, and felt the salon did nothing to address her concern. A look at being honest about skills, charging only for what is delivered, and caring for an unhappy customer.
Atlanta Barbershops and Grooming Studios See Rise in Men's Skincare Demand
Atlanta barbershops are adding facial treatments and skincare consultations to their service menus as demand for men's grooming services expands beyond haircuts.
Discount Confusion and a Tense Moment Over a Customer's Phone at Friendly Nails & Spa
A customer says she was denied an advertised new-client discount and then had staff try to hold onto her phone while she went to get another payment method. A look at how unclear promotions and payment mix-ups can spiral into a trust problem.
Atlanta Spa Chain Expands Membership Model Statewide
An Atlanta-founded spa chain is expanding its monthly membership model to new locations across Georgia, betting recurring memberships outperform traditional per-visit pricing.
Atlanta Med Spa Sees Surge in Demand for Non-Invasive Skin Treatments
An Atlanta medical spa is expanding appointment availability as demand for non-invasive skin tightening and pigmentation treatments continues climbing among younger clients.
Alpharetta Boutique Gyms Blend Strength Training With Recovery Therapy
Alpharetta's boutique fitness studios are increasingly pairing strength training classes with on-site recovery services like percussion massage and stretch therapy.
Made-Up Prices and $40 for a Removal: Transparent Pricing and Grace for Emergencies at Noire The Nail Bar
A client who had to leave for an emergency after five minutes was charged $40 for a gel removal alone, and met with attitude on the way out. A look at posted, consistent pricing and handling early departures with empathy.