Section
Beauty & Wellness
Spas, self-care, and the wellness rituals trending from Atlanta to Savannah.
Discount Confusion and a Tense Moment Over a Customer's Phone at Friendly Nails & Spa
A customer says she was denied an advertised new-client discount and then had staff try to hold onto her phone while she went to get another payment method. A look at how unclear promotions and payment mix-ups can spiral into a trust problem.
Atlanta Spa Chain Expands Membership Model Statewide
An Atlanta-founded spa chain is expanding its monthly membership model to new locations across Georgia, betting recurring memberships outperform traditional per-visit pricing.
Atlanta Med Spa Sees Surge in Demand for Non-Invasive Skin Treatments
An Atlanta medical spa is expanding appointment availability as demand for non-invasive skin tightening and pigmentation treatments continues climbing among younger clients.
Alpharetta Boutique Gyms Blend Strength Training With Recovery Therapy
Alpharetta's boutique fitness studios are increasingly pairing strength training classes with on-site recovery services like percussion massage and stretch therapy.
Modish Nails and Spa in Pooler and the 'Skill Concealment' Crisis: When a Salon Gets Demoted to 'Basic Nails Only'
A customer's disappointing nail art experience illustrates how poor communication, overlooked details, and overpromising can damage a salon's reputation far beyond a single appointment.
Made-Up Prices and $40 for a Removal: Transparent Pricing and Grace for Emergencies at Noire The Nail Bar
A client who had to leave for an emergency after five minutes was charged $40 for a gel removal alone, and met with attitude on the way out. A look at posted, consistent pricing and handling early departures with empathy.
Alpharetta Wellness Studio Popularizes Infrared Sauna and Cold Plunge Sessions
An Alpharetta wellness studio has built a loyal following around contrast therapy sessions pairing infrared sauna heat with cold plunge tubs, drawing commuters before and after work.
Charged for a Deluxe Pedicure After Requesting the $35 Sports Option at Lavish Nails Salon Johns Creek
A customer says she asked for a $35 sports pedicure but was billed for a deluxe upgrade she had already declined. A look at how a good manicure experience was undercut by a mismatch at checkout.
How Go Nails Is Modernizing Booking And Customer Acquisition For U.S. Nail Salons
As customers move to online-first experiences, Go Nails by Momentum Iplus offers nail salons a booking-first platform to increase online appointments, attract new customers, and streamline daily operations.